LEGAL / REFUNDS
Refund Policy
Effective August 25, 2026
Delivery guarantee
If Stripe confirms your payment but the Trend download does not work, contact support. If we cannot provide a working file through reasonable troubleshooting, you may request a full refund.
Technical access guarantee
If a verified technical issue prevents you from using the indicator as described and the issue cannot be resolved through reasonable troubleshooting, you may request a full refund.
Seven-day refund window
You may request a full refund within seven calendar days of purchase if Trend is not a fit for you. A refund ends your license to use the product, and you must delete retained copies of the paid file.
After seven days
Purchases are final after the seven-day period. Refunds are not provided for trading results, market losses, failure to maintain a compatible TradingView account, or features that were not included in the product description. This does not limit rights required by law.
How to request help or a refund
Email t@trendarc.info from the address used at checkout and include your Stripe receipt or transaction details and a short description of the issue. Payment and refund requests may also be handled by Link or Stripe under their Managed Payments terms.